How to fix Flash video on Windows Vista / Internet Explorer 7.0

Sep 17, 2007 • One minute to read

I’ve had this problem occur on two PCs so I thought I would post the fix (courtesy of Brian Keller) since I’m likely not the only person running into this.

  • Go to this page to install Flash (uncheck Google Toolbar, no idea what that has to do with Flash)

  • You’ll get a confirmation screen that will say it’s successfully installed, but you still won’t be able to watch videos on MSN, YouTube, etc

  • To fix, Run C:\Windows\System32\Macromed\Flash\FlashUtilXX.exe where XX is the largest value you find in this directory. (For me it’s 9d, but it used to be 9b)

  • You’ll be prompted to close all browsers and you’re done

  • **Updated Jan 11th for Windows 7/Internet Explorer 8 64-bit **- Go to the directory C:\windows\syswow64\Macromed\Flash\ to find the FlashUtilXX program.


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